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What should I do if there is an emergency?

Written by DJ Hume
Updated today

For any after hours emergency maintenance that must be addressed immediately, pleas call our office at 513-940-0033 and follow the prompts to be connected with a technician on-call
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Emergencies include:

  • Water leaks (frozen pipes, broken water lines)

  • Gas leaks (Contact Duke)

  • No heat

  • No electricity

  • Locked out of an apartment (fees may apply)

  • Broken window or door locks

  • Other security problems

  • Fire, wind, or storm damage

  • Sewer backups

  • No water in the entire unit

If it is not an emergency, please create a work order, and an associate will review the request.

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