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What should I do if there is an emergency?

DJ Hume avatar
Written by DJ Hume
Updated over 2 weeks ago

For any emergency maintenance that must be addressed immediately, contact the closest maintenance technician.

Emergencies include:

  • Water leaks (frozen pipes, broken water lines)

  • Gas leaks (Contact Duke)

  • No heat

  • No electricity

  • Locked out of an apartment ($150 fee to come out)

  • Broken window or door locks

  • Other security problems

  • Fire, wind, or storm damage

  • Sewer backups

  • No water in the entire unit

If it is not an emergency, please create a work order and an associate will review the request.

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